MovePithWHY PRICES MOVE
Contact

Contact

There is one address, and everything sent to it gets read. To save you time, this page also states plainly which questions we can answer and which we can't.

The only address

[email protected]

We do not run a Telegram group, a Discord, a WeChat account, or any kind of instant-messaging support channel. Any account that claims to be MovePith support and messages you first is not us.

Please do write about these

  • Corrections. A rate changed, an interface was redesigned, a step no longer works — include the URL or a screenshot of what you're seeing. These get handled first.
  • Source verification. If you want to cite this site in reporting, research or a compliance document, write in and we'll send the verification sources and screenshot dates behind that article.
  • Republication and translation. Non-commercial reposting is fine with attribution and a link to the original. For commercial republication, translation or redistribution, tell us the intended use first.
  • Collaboration. We don't accept paid placement, sponsored posts or link sales, but we're open to tool collaborations, data verification and editorial corrections.
  • Legal and compliance. Including data deletion requests, jurisdiction-specific issues, and feedback on how we disclose our referral relationship.

Questions we won't answer

  • “Should I buy now?” “What do you think of coin X?” This site gives no investment advice and makes no market calls. These emails don't get a reply.
  • Account problems. We are not an exchange's employee or agent. We cannot see your account, unfreeze it, speed up a review, recover a transfer sent to the wrong address, or fix a stuck withdrawal. Those must go through the platform's official support.
  • Managing money for you. No discretionary trading, no custody, no task farming — in any form.
  • Anything involving secrets. We will never ask you for a seed phrase, private key, password or verification code, and we will never ask you to install remote access software. Anyone who does is running a scam, whoever they claim to be.

Response times

This is a small team. Email usually gets a reply within a few working days. Corrections move fastest; collaboration enquiries that don't state a concrete purpose may not get a reply at all. Please don't send the same question several times — it only pushes you further back in the queue.

About your privacy

Your address and the contents of your email are used to answer that enquiry and nothing else. No marketing lists, no sharing with third parties. If you want the correspondence deleted, just say so in the message. See Privacy for the rest.